Business Solutions

Replace spreadsheets, disconnected systems and manual processes with secure Microsoft business applications built around the way your organisation works.

When growth outpaces the tools that got you here

Most growing organisations run on tools that made sense at the start — a shared spreadsheet, an inbox, a folder of forms. As the business scales, those same tools quietly become the constraint: information is duplicated, work is invisible, and reporting becomes a monthly ordeal.

01

Spreadsheet-driven processes

Critical operations run on spreadsheets that only one person truly understands — fragile, hard to audit, and impossible to scale safely.

02

Duplicate & disconnected data

The same customer or record lives in several systems, none of which agree. Teams waste time reconciling instead of acting.

03

Email approvals & paper forms

Decisions and sign-offs happen in inboxes and on paper, with no audit trail and no way to see what is waiting on whom.

04

No single source of truth

Leadership cannot answer simple questions with confidence because the answer depends on which file, tab or person you ask.

05

Limited operational visibility

Pipeline, workload and status are hard to see in real time, so problems surface late and good work goes unnoticed.

06

Manual, time-consuming reporting

Reports are rebuilt by hand every month — slow to produce, quick to go stale, and rarely trusted enough to act on.

Team wrestling with disconnected systems and manual work
The OpportunityThe tools to fix this are already in your Microsoft 365 subscription — they simply need to be shaped around your business.

One structured system, built around your operation

Dove365 designs and builds secure Microsoft business applications that bring people, data and processes into one place. Rather than forcing your business into off-the-shelf software, we shape the system around how your teams already work — then remove the manual effort in between.

The result is a single, trusted source of truth with clear ownership, real-time visibility and reporting that leadership can rely on. These are common starting points, not fixed products:

Customer Relationship Management
Operational Management
Case Management
Project Tracking
Membership Management
Fundraising
Inspections
Asset Management
Field Operations
Live dashboard giving real-time visibility of the business
Delivery shape One system · One source of truth · Real-time visibility

A foundation built for security, scale and growth

Every solution is delivered on the Microsoft Power Platform and Microsoft 365 — the same trusted, enterprise-grade foundation that underpins organisations of every size. That choice is deliberate. It means the system you start with today is secure, well-governed and ready to grow, rather than something you will outgrow and replace.

S

Security

Role-based access, field-level security and Microsoft Entra ID sign-in are built in as standard — your data stays governed and protected.

S

Scalability

Start with one team or process and expand across the organisation without re-platforming or rebuilding from scratch.

I

Integration

Connects naturally with the Microsoft 365 tools you already use — Teams, Outlook, SharePoint — and with external systems.

A

AI Readiness

A clean, governed Dataverse foundation is exactly what Microsoft Copilot needs to add value safely and reliably.

Behind the scenes, your solution is assembled from proven Microsoft technologies — so you are never locked into a single supplier's black box:

Microsoft Power Apps
Power Apps
Microsoft Power Automate
Power Automate
Microsoft Power Pages
Power Pages
Microsoft Power BI
Power BI
Microsoft Copilot Studio
Copilot Studio
Microsoft Dataverse
Dataverse
Microsoft 365
Microsoft 365
Microsoft SharePoint
SharePoint

Familiar problems, solved properly

A selection of business solutions we design and build. Each is shaped to a specific organisation — these are illustrations of what is possible, not fixed packages.

Consultant managing client relationships in a CRM

Customer Relationship Management

Track clients, contacts, pipeline and activity in one structured system instead of scattered spreadsheets and inboxes.

Outcome: clear pipeline visibility and nothing falling through the cracks.
Operational management processes running in daily use

Operations Management

Standardise the day-to-day processes that keep the business running, with clear ownership and status at every step.

Outcome: consistent operations and less time spent chasing updates.
Inspection findings captured digitally on site

Inspections

Capture inspections, findings and evidence on any device, with automatic records and follow-up actions.

Outcome: consistent, auditable inspections without the paperwork.
Membership and supporter engagement team

Membership Management

Manage members, renewals, communications and engagement from a single, reliable record of every relationship.

Outcome: stronger retention and a complete view of every member.
Field service team working with mobile tools

Field Service

Give field teams mobile access to jobs, assets and history, and keep the office updated the moment work is done.

Outcome: fewer delays and real-time visibility of work in the field.
Project tracking and milestone planning session

Project Tracking

Track projects, milestones, approvals and effort in one place, with a full audit trail for commercial decisions.

Outcome: predictable delivery and confident reporting to stakeholders.

A clear path from problem to working system

1

Discover

We learn how your business actually works, where the friction is, and what a successful outcome looks like.

2

Design

We shape the data model, processes and interface around your operation, and agree a clear, fixed scope.

3

Build

We configure your solution on Power Platform and Dataverse using proven, secure patterns.

4

Deploy

We roll the system out with your team, migrate the data that matters, and make sure it fits day one.

5

Support

We hand over with documentation and training, and stay available to help the system grow with you.

Practical delivery, proven foundations

100%
Microsoft-native
Built entirely on Power Platform and Microsoft 365.
1
Source of truth
One trusted system instead of scattered spreadsheets.
9+
Solution families
From CRM and operations to inspections and field work.
4S
Delivery framework
Secure. Stable. Sustainable. Scalable.

Microsoft business solutions, explained

It is a business application built on the Microsoft Power Platform — Power Apps, Power Automate and Dataverse — that replaces spreadsheets and manual processes with one secure, structured system. It brings your data, workflow and reporting into a single place that connects naturally with Microsoft 365.
Off-the-shelf software forces your business to work its way. We shape the solution around how your organisation already operates, using the same enterprise-grade Microsoft foundation — so you get a tailored fit without the cost or lock-in of fully bespoke development.
Yes. Solutions are built on Microsoft Dataverse with role-based access control, field-level security and Microsoft Entra ID sign-in. Your data stays within your governed Microsoft 365 environment, protected to the same standard as the rest of your organisation.
It is designed to. Your solution connects with Teams, Outlook, SharePoint and Excel, and can integrate with external systems where needed — so it fits into how your people already work rather than adding another disconnected tool.
Absolutely — and we recommend it. We often start with one team or process, prove the value, then expand across the organisation. Because the foundation is built to scale, adding new modules and capabilities does not mean starting again.
Getting your data into a structured, governed Dataverse foundation is the single most valuable step toward safe, useful AI. Once your operations run on clean data, Microsoft Copilot can genuinely help — from summarising records to drafting responses and surfacing insight.

Modernise
your business

Book a free 30-minute discovery call. We will learn how your organisation works today, where the friction is, and whether a Microsoft business solution is the right next step.